Politique de Confidentialité

1. Introduction

Chez TPV.ma, nous prenons votre vie privée au sérieux. Cette Politique de Confidentialité explique comment nous collectons, utilisons, divulguons et protégeons vos informations lorsque vous utilisez notre Service. Veuillez lire attentivement cette politique de confidentialité.

2. Informations que Nous Collectons

Nous collectons les informations que vous nous fournissez directement, notamment :

• Account Information: Name, email address, phone number, business details
• Business Content: Products, images, descriptions, pricing
• Customer Data: Customer names, addresses, order history (on behalf of your business)
• Payment Information: Billing details (processed securely by our payment partners)
• Usage Data: How you interact with our Service, analytics, logs
• Device Information: IP address, browser type, operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize the Service
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication
• Regular backups and disaster recovery plans

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. After account termination:

• Your data is retained for 30 days for recovery purposes
• After 30 days, your data is permanently deleted
• Some information may be retained longer for legal compliance

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Object: Object to certain processing of your information
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our Service
• Improve user experience
• Analyze traffic and usage patterns

You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Morocco. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.